60-DAY RETURN POLICY
FREE RETURNS FOR CANADIAN AND AMERICAN ORDERS OVER $80*
*(excluding Alaska, Hawaii & Puerto Rico)
- Log in to your BonLook account by clicking on the top right-hand tab called MY ACCOUNT.
- If you are not logged in, you will have to enter your username and password.
- Click on MY ORDERS, on the left-hand side of the page.
- Click on DETAILS on the right side of the order you wish to return.
- Scroll down and click on the option to "CLICK HERE TO FILE A RETURN REQUEST" and fill out the form.
- Once all of the required fields are filled out, submit your request.
- You will receive an email instructing you on how to proceed.